This page will features telephone contact numbers for Amazon Video if you would like a more comprehensive list of Amazon contact telephone numbers then visit the Amazon website or go to the Amazon Page on the Find a Phone Number website.



If you experience streaming issues with an Amazon Video product then you may wish to phone the Amazon customer service number which is 0800 279 7234. A member of staff will be able to help you find a resolution to your problem and if not you may wish to request a full refund. This course of action is also open to customers who have the Amazon Video App on their device or phone 

The Amazon customer service telephone number can also be used by customers wishing to register their device with an Amazon Prime Video account and can subsequently be used for account queries or if you get locked out of your account due to a forgotten password of username.

Other reasons for Amazon Prime Video customers to ring the Amazon customer service number include:

  • To Make a payment
  • To register a device
  • Unable to access Amazon Prime Video  due to Forgotten passwords/user I.Ds
  • Problems Downloading
  • Cancellations
  • Refunds
  • cancel membership


Amazon prime Video customers experiencing these or any other problems can also request a phone call from an Amazon customer service representative by entering their phone number on the contact us section of the Amazon website.


Alternative Amazon Contact Numbers

Other useful contact numbers for Amazon Video users include the Amazon Head Office which can be contacted on 0207 084 7911. This number can be used by Amazon Video customers who would like to log a complaint with the company due to problems with payments, streaming, or downloading. You should also be aware that this is the best number to call if you phone Amazon from outside the UK.